Booking Policy

By making a booking or purchase with Kgraphixdesigns, you acknowledge that you have read, understood, and agreed to our policies. This serves as a legally binding contract between you (the client) and Kgraphixdesigns. We kindly ask that you review all terms and conditions carefully to ensure a smooth and successful collaboration.

We, Kgraphixdesigns, aim to make your experience smooth and efficient. Please review our booking policy carefully to ensure a successful collaboration:

Payments:
All payments are non-refundable. Payment confirms your booking and reserves your spot in our schedule.
Project Details:
To ensure timely delivery, all required project details must be submitted via a single email to kgraphixdesigns@gmail.com by your booking date. Late submissions may incur additional fees and adjust the delivery timeline.
Turnaround Time:
Standard turnaround is 5–10 business days from the date all payments and project details are received. Once drafts are ready, you will be notified via email.
Revisions:
Each project includes up to two complimentary revisions. Additional changes are available for $20 per adjustment. Please note that revisions may extend the completion timeline.
Rush Orders:
Need it sooner? Rush orders are subject to a $100 fee plus the service cost and depend on availability.
Response Time:
To keep projects on track, we kindly request feedback within 48 hours of receiving your draft. Projects with no response after this period will be paused, and the last version will be delivered. To resume work, rebooking may be required.
Design Changes:
If you wish to change your design concept after the initial draft, additional fees will apply for the new service.
Communication:
Clear communication is vital for a successful outcome. Feel free to contact us with any questions or updates during the process.
Final Delivery:
All outstanding fees must be paid before final delivery.

Note: The date and time selected during booking serve as a placeholder in our schedule and do not represent a consultation or call.

My rights as the designer: When working with kgraphixdesigns, understand that we have the right to share and/or post any version of drafts or final copies that have been done for your project. Your design is subject to be posted across multiple social media platforms, including my website for promotional purposes of the brand.

When working with kgraphixdesigns understand after multiple attempts and edits have been made on your project and you seem to remain unsatisfied due to being indecisive, we have the right to end the project at any point and inform you that you may have to source another designer.

If we feel that you continue to be rude and/or disrespectful after being corrected once, your project will be terminated, and you will be delivered with the work that has been completed up until that point. As a reminder, all payments are non-refundable.

Payment Methods