BOOKING POLICY
Agreement to Terms
By booking or purchasing services from KGraphixDesigns, you acknowledge that you have read, understood, and agreed to all stated policies, terms, and conditions. This agreement constitutes a legally binding contract between you (the Client) and KGraphixDesigns.
It is the Client’s responsibility to review all policies in full prior to booking to ensure alignment and a smooth, professional working relationship.
At KGraphixDesigns, we aim to provide a smooth, efficient, and professional creative experience. By booking our services, you agree to the following terms:
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Payments
All payments are non-refundable. Payment is required to confirm your booking and secure your project within our schedule. -
Project Details
To ensure timely delivery, all required project details must be submitted in a single email to kgraphixdesigns@gmail.com by your scheduled booking date. Failure to submit complete or timely information may result in additional fees and adjustments to your project timeline. -
Turnaround Time
Standard turnaround time is 7–10 business days and begins once full payment and all required project details have been received. Clients will be notified via email once initial drafts are ready for review. -
Revisions
Each project includes up to two (2) complimentary revisions. Additional revisions are available at $20 per change. Please note that additional revisions may extend the overall project timeline. -
Rush Orders
Rush services are available based on schedule availability and require an additional $100 rush fee, plus the standard service cost. -
Client Response Time
To maintain project timelines, feedback is required within 48 hours of receiving drafts. If no response is received within this timeframe, the project will be placed on hold and the most recent version will be considered final. Rebooking may be required to resume work. -
Design Changes / Concept Changes
Requests to change the original design direction after the initial draft has been delivered will require a new service booking and additional fees. -
Communication
Clear and timely communication is essential for successful project completion. Clients are encouraged to reach out with any questions or updates throughout the process. -
Final Delivery
All outstanding balances must be paid in full before final files are released. -
Abandoned Projects
Projects are considered abandoned if payment has been made but required information or materials are not submitted within 60 days. In such cases, the project will be closed without refund. -
Booking Acknowledgment
The selected booking date and time serve as a project slot reservation only and do not represent a consultation or scheduled call.
Designer Rights & Policies
Intellectual Property & Promotional Use
All designs, concepts, and creative assets created by KGraphixDesigns remain the sole intellectual property of the designer. KGraphixDesigns reserves the right to display, share, and promote any drafts or final deliverables created for your project across social media platforms, portfolios, marketing materials, and the official website for promotional purposes.
Creative License & Usage
Clients are granted a non-exclusive, non-transferable license to use the final approved design strictly for its intended purpose as agreed upon at the time of booking. Any reuse, modification, recreation, or distribution of the design—including the use of AI tools or third-party designers—without written permission is strictly prohibited and may result in additional licensing fees.
Project Satisfaction & Creative Direction
KGraphixDesigns is committed to delivering high-quality designs aligned with the client’s vision. However, after multiple revision attempts, if the client remains unsatisfied due to indecisiveness, lack of direction, or repeated changes outside of the original scope, KGraphixDesigns reserves the right to terminate the project. In such cases, the client may be advised to seek another designer whose process better aligns with their needs.
Professional Conduct
A respectful and professional working relationship is required at all times. If a client is deemed rude, disrespectful, or uncooperative after one formal notice, KGraphixDesigns reserves the right to immediately terminate the project. The client will receive all completed work up to that point.
Payment Policy
All payments made to KGraphixDesigns are non-refundable under any circumstances, including project termination initiated by either party.